Privacy Policy

Effective Date: 7th January 2024

CobTech (ABN 83719168277), "we", "us", "our" operating as CobTech is dedicated to empowering individuals through technology. To fulfill this mission, we may need to gather personal information about you and the context of your needs.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

We comply with all Australian privacy regulations, ensuring that any collection, use, disclosure, or transfer of personal information adheres to relevant laws, rules, and regulations. This includes the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Notifiable Data Breaches Scheme – Privacy Amendment (Notifiable Data Breaches) Act 2017.

Collection of Personal Information

We collect personal information that is necessary for us to provide our services to you. This may include your name, email address, phone number, postal or residential address, and any other identifying information you provide to us. We do not collect personal information about you if you are merely browsing our website.

Use of Personal Information

We use your personal information to:

• Provide and manage our services

• Communicate with you about your use of our services

• Respond to your inquiries and provide customer support

• Improve our services and website

• Comply with legal obligations

Disclosure of Personal Information

We may disclose your personal information to:

• Our employees, contractors, and service providers who need the information to assist us in providing our services

• Third-party service providers (sub-processors) who assist us in our business operations, ensuring they handle personal data in accordance with applicable data protection laws and contractual agreements

• Law enforcement agencies, government authorities, or other third parties if required by law or to protect our legal rights

Third-Party Supplier Compliance

We ensure that all third-party service providers we engage with adhere to the same high standards of data protection as outlined in this Privacy Policy. This includes conducting due diligence to verify their compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use a variety of third-party systems and solutions in the provision of our services, and we ensure that these third parties follow the same level of security and privacy standards as required by us.

Cybersecurity Measures and Incident Response

We implement robust cybersecurity measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. In the event of a data breach, we follow a defined incident response plan to mitigate risks and notify affected individuals as required by the Notifiable Data Breaches scheme.

Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. If you wish to access or correct your personal information, please contact us at privacy@cobtech.com.au

Data Minimisation and Retention

We are committed to collecting only the personal information necessary to provide our services. Personal information is retained for no longer than required to fulfill the purposes outlined in this Privacy Policy, after which it is securely deleted or anonymised.

Data Backup Storage

If you have a data backup solution provided by COBTECH, your backed-up data will be stored in Australia in compliance with relevant Australian data protection laws.

Employee Training and Awareness

Our employees undergo regular training on data privacy and security practices to ensure they are equipped to handle personal information responsibly and in compliance with applicable laws.

Regular Policy Reviews

We review this Privacy Policy periodically to ensure it remains compliant with applicable laws and reflects our current data handling practices. Any updates will be posted on our website with the effective date.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time as the law changes or as circumstances change. All changes will be updated on our website and other places where we display our privacy policy. By continuing to use our services, you consent to any changes to this Privacy Policy.

If you have any questions or concerns about how we handle your personal information, please contact us at privacy@cobtech.com.au.